![]() We acknowledge and deeply regret instances where some past reports did not result in user bans as expected. Your support will allow us to get rid of those bots even quicker. We’re also kindly asking you to report all bots via the in-game reporting system. ![]() Hence, we’d like to emphasize that purchasing bots or boosted accounts will - sooner or later - lead to an account ban, meaning the loss of both money and in-game progress. For example, last weekend we studied hundreds of player reports and banned 215 accounts that were definitely using bots or other forbidden 3rd party software. All these practices breach our game rules, and hurt both our players and the game as a whole.Īt present, our immediate response is obviously to detect and ban any bots we encounter. There are also cases where bot software is sold to those who wish to boost their player accounts themselves. This is not an easy task, because in many cases, real players move and fight in battle similar to how these bots do, not identically of course - but we need to be careful and eliminate any margin of error, and make sure we can avoid any false positives when detecting them.īots are primarily used to artificially boost accounts, which are then sold for profit - a practice which sometimes also involves the illicit use of stolen credit card information. Over the past few months, we have been conducting a comprehensive study to understand how these bots operate, what motivates their creators, and, most importantly, how we can most effectively combat them. The recent surge in the number of bots operating in our game has been a concern for all of us and we’re working hard to tackle the problem. Your proactive participation is what makes our community strong and resilient. We feel it is essential to keep our community informed about the nature of these bots and our plans to combat them.įirstly, we want to express our sincere gratitude to all of you who have reported this problem and continue to do so. ![]() There are also player accounts with strange stats that raise a few eyebrows. We’d like to address an issue that has become increasingly prevalent in our community: the issue of bots that some of you encounter during battles, primarily due to their unnatural behavior. ![]()
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